Avoiding and Dealing with FireWire Harddrive Crashes

By Greg Pak

We edited my feature “Robot Stories” using a Macintosh G4 533 MHz dual processor running Final Cut Pro 1.2.5 with eight (count ’em, eight!) external FireWire hard drives. During the six months of post production, we had a number of crises with our FireWire hard drives, including three or four occasions in which drives would crash, giving us an error message saying the drive could not be recognized and asking us if we wanted to reinitialize.
    
Now when you have five hours of footage on a sixty gig hard drive, you don’t particularly want to want to reinitialize, which would erase the drive and require you to spend a day redigitizing your footage.
    
At least twice, we did just that, because none of the disk utilities programs (Norton Utilitles and Apple’s Disk First Aid) were able to help us. But I’ve recently been able to save drives which have crashed in this way using my new favorite program, DiskWarrior.

 
Why drives crash.

 
In most cases, I have no idea why our drives crashed. At least twice, my editor Stephanie and I watched in horror as images which were playing in Final Cut Pro began to break up. Broken horizontal strips of color would flash across the screen until the images disappeared altogther. Upon restart, we’d discover the computer would no longer recognize the drive on which the media was living. We had no idea why these problems surfaced.
    
But yesterday I saw these problems crop up while I was in the process of unplugging and replugging the FireWire connection to a camcorder attached to the computer. Now theoretically, messing with the camera shouldn’t affect the drives, since I had the drives plugged into a separate FireWire jack. But I’m pretty sure the events were linked. Perhaps messing with the camera cable sent a static electricity shock into the system? We’ve had incredible static electricity in the office this winter — I suspect that’s somehow to blame.
    
At any rate, my current thinking is NEVER MESS WITH CABLES OR MOVE DRIVES when your computer is on or when you’re running your programs.

 
A success story

 
Yesterday I was messing with the FireWire cable connected to a camera while playing a project on Final Cut Pro. I glanced over and saw the tell-tale breakup of images on my computer monitor. I shut down the computer and on restart, the computer couldn’t read one of my FireWire hard drives and asked if I wanted to reinitialize. It was a 60 gig Maxtor FireWire harddrive which I’d bought in October 2001.
    
Instead of clicking “Initialize,” I clicked “Eject.” Then I popped in my DiskWarrior CD and tried to run the program. But the program didn’t list the bum drive in its menu. The drive wasn’t mounted and the program couldn’t see it.
    
It seemed like a Catch 22 — the drive wouldn’t mount because it was damaged. But the program to repair the damage couldn’t work unless the drive was mounted.
    
I tried using the Maxtor Utilites to get the computer to recognize the drive. No luck. But I was using version 3.2 of the software. I visited the Maxtor website, downloaded and installed Maxtor Utilities version 3.4. Which recognized the bum drive. And then Disk Warrior recognized the drive. So I was ran DiskWarrior, which successfully repaired the drive and saved my data. Woo hoo!
 
Lessons learned:

  1. Don’t mess with cables when the computer is running.
  2. When in doubt, download the most current software and drivers for the hardware.
  3. DiskWarrior rules.

A sob story

 
While I was out of the office shooting a short film, a couple of friends were using their FireWire hard drive with one of my computers. The drive mysteriously crashed. On restart, they got a message asking them to eject or reinitialize. Since they’d done little work on the drive, they reinitialized. But they’d screwed up — they’d just crashed MY FireWire drive and reinitialized it. Now if they’d just left things alone, we probably could have used DiskWarrior to bring the drive and its data back to life. But reinitializing the drive has put its repair beyond the ken of mere mortals such as myself. I’m now researching professional data recovery companies — preliminary conversations indicate that it’s very likely they can recover my data, but the names of the files will probably all be lost. And (here’s the kicker) it’ll cost me anywhere from $600 to $2000.
    
Ouch.

 
Lessons learned:

  1. Don’t let people borrow your equipment/computers unless you’re clear about what they’re doing and you’ve taken precautions to safeguard your data.
  2. Never reinitialize unless you’re ABSOLUTELY CERTAIN of what you’re doing. Namely, never reinitialize your drive unless you’re absolutely certain it’s actually your drive.

 

“Robot Stories” awards

35 Film Festival Awards
Best Director (Greg Pak)
Best Screenplay (Greg Pak)
2004 Festival Buenos Aires Rojo Sangre
Best Picture
Best Director (Greg Pak)
Best Actress (Wai Ching Ho)
Best Picture Audience Award
2004 Semana Internacional de Cine Fantastico de Malaga
Best of Fest Audience Award
2004 Annapolis Reel Cinema Film Festival
Best Independent Sci-Fi Feature
Best New Director
Best New Film Audience Award
SF Hall of Fame Inductee – Greg Pak
2004 Boston Sci-Fi Film Festival
Special Jury Award
2004 Yubari Fantastic Film Festival
Best Feature Film
2004 Sci Fi London International Film Festival
Best Screenplay (Greg Pak)
Best Actress (Wai Ching Ho)
2003 St. Louis International Film Festival
Most Original Film
2003 Marco Island Film Festival
Best Film
2003 San Francisco Korean American Media Arts Festival
Best Feature Film Audience Award
2003 Michigan Independent Film Festival
Audience Award
2003 Boston Fantastic Film Festival
Grand Prize, Best Narrative Feature
2003 Rhode Island International Film Festival
Best Narrative Feature Film
2003 DC APA Film Festival
Special Jury Award for Emotional Truth
2003 Florida Film Festival
Best Director (Greg Pak)
Best Actress (Wai Ching Ho)
2003 Puchon International Fantastic Film Festival
Best Feature Film Audience Choice Award
2003 Fantastisk Film Festival, Sweden
Best Science Fiction Film
Best Science Fiction Director (Greg Pak)
Best Science Fiction Actor (Sab Shimono)
Best Science Fiction Actress (Tamlyn Tomita)
Best Score (Rick Knutsen)
2003 ShockerFest Film Festival
Emerging Director Award
2003 Asian American International Film Festival
Special Jury Award
2003 Asian Film Festival of Dallas
Honorable Mention
2003 Film Fest New Haven
Best Screenplay Award
2002 Hamptons Film Festival
Excellence in Design Award
For Daniel M. Kanemoto’s opening credits animation
Association Internationale Du Film D’Animation East

Label tapes IMMEDIATELY

By Greg Pak
I recently had a disaster in which three dubs were mislabeled and the wrong program was sent to three different festivals. The big solution: When recording or making dubs, label your tapes with program information IMMEDIATELY after removing them from the machine. Great grief can thusly be avoided.

More dropping frames troubleshooting in FCP

By Greg Pak
Today I frustrated the heck out of myself trying to output my feature “Robot Stories” from Final Cut Pro to tape using my 533 MHz dual processor G4. I’d recently installed new drives and reinstalled all my software — and the sucker kept interrupting the output with dropped frames.
Eventually I figured it all out — and it was all stuff I should have known. I turned off file sharing. I disconnected from the internet. And I set the hard drive to never sleep. And it finally worked.

Fix for dropping frames on feature project in FCP

By Greg Pak
I had to put burnt in time code on a dub of my feature “Robot Stories.” Using Final Cut Pro, I nested the sequence within another sequence, applied the Time Code filter under the Video subhead, and then rendered. Then tried playing back to tape. But the machine kept dropping frames Could not figure out why. Eventually I exported the whole movie out to a Quicktime file. Now I’m playing that file by itself — no dropped frames.
I think there must be something about the processor demands of playing rendered clips which made FCP drop frames when the entire project was made up of rendered clips.

DVD projection tips

By Greg Pak
So I’ve finally learned how to make and burn DVDs on my Mac and am now screening with frequency at festivals on DVD.
A few tips for making DVD screenings run smoothly:

  • Don’t put labels on the DVDs used for the actual screening. Labels can cause some machines to stutter or fail — instead, write out your label information on the DVD directly with a Sharpie.
  • Send in your DVD early and exhort the festival folks to test the DVD on their machines. I haven’t had a single problem yet, but DVDs made on home computers may not be compatible with some DVD players out there. Verify!
  • Specify the aspect ratio of your DVD — generally, 16×9 widescreen or normal television aspect ratio. Our “Robot Stories” DVD screeners are letterboxed, meaning you see the entire film frame with black bars at the top and bottom of each screen. If the DVD is played on a projector set to 16×9 or widescreen rather than 1:1.33 or normal television aspect ratio, the image will appear stretched horizontally, as the machine squashes it vertically, adding MORE black bars on the top and bottom. Not a pretty sight. Write the aspect ratio on the DVD itself.
  • Politely request the return of your DVD after the screening. It’s generally not a good idea to let too many DVDs of your film float around in the world — no festival person would knowingly rip you off, but screeners tend to drift and you don’t want to get pirated.

Deleting preference gets Internet Connect working again in OS X

By Greg Pak
While traveling this week, my 12″ G4 PowerBook decided to stop letting me get online through dialup. My airport card was working fine, but the Internet Connect program through which I get online via dialup using Earthlink would quit during startup. I’m using OS 10.2.3 and have had precious few serious problems thus far, so I was a bit flummoxed. I restarted several times, which didn’t do the trick. I reinstalled Earthlink, which didn’t do the trick. I installed AOL (horror of horrors), which didn’t do the trick.
In the end, I stumbled across the answer — I found the preferences files for Internet Connect and deleted them. They live in the Users > Username > Library > Preferences > com.apple.internetconnect.plist
After deleting the program, I was able to start up Internet Connect properly. I had to then update Earthlink all over again, but I’m now able to get online again via dialup.

Stuff in the air

By Greg Pak
Just saw a great low-budget slasher movie called “Savage Island” at ShockerFest in Modesto — and it reminded me of one big tip for cinematographers:
Get stuff in the air.
“Savage Island” was full of smoke and wind and general turbulence. Smoke gives movement and layers to the frame — it’s inherently cinematic. The filmmakers also gave depth to their frames by very often using leaves or other natural materials in the foreground.
Good to keep in mind.

How to make a filter stay in place without a filter holder

By Greg Pak
taped on filterOn an incredibly low-budget shoot, you may find yourself (as I recently did) needing to use a filter but having no filter holder. A simple solution is to roll a piece of camera tape on itself sideways, sticky side out. Then attach this tube of tape around the rim of the lens and then stick the filter into place.
Hey, presto! A workable, if fragile, solution!
For those who are interested, the filter in the picture is a 55mm Tiffen 812 warming filter which actually fits a still camera lens of mine. It’s a pretty cheap filter — I think it cost about twenty bucks or so — and works nicely with the little c-mount lenses on my Eclair ACL 16mm film camera, using this jerry-rigged method.
The 812 warming filter adds a bit of warmth to the scene (surprise, surprise). We used it on my short film “Cat Fight Tonight” and again on a new short I co-directed with Susie Lee entitled “Ode to Margaret Cho.”