Glenn Fleishman recently posted a list of software problems he’s been encountering in his Macs. The post resonated with me — for about two or three years now, I’ve had the sense that problems with my Apple computers are constantly increasing. I’m not about to switch — I’ve been using Macs since 1985 and have gotten myself pretty locked into the ecosystem. I also essentially owe much of my career to Macs — the advent of cheap digital video editing with Final Cut Pro made it possible for me to make the majority of my shorts and my feature film “Robot Stories.” And the introduction of the iPad has enabled digital comic distribution to develop as an actual business that helps pay my rent. So yes, I’m grateful to and very appreciative of Apple products and generally very comfortable using them.
But that doesn’t mean everything shouldn’t work better. The company’s made a lot of hay over the idea that “It just works.” But increasingly, it doesn’t. So here’s my list of problems, and here’s to hoping the company’s paying attention and working on improvements.
- The whole file system of iOS seems overly complicated. I understand the system isn’t built for my specific needs. But I want to be able to plug an iPad into a computer and see a hard drive pop up on the desktop that I can move files to and from. And I want to be able to access those files with any app that can read them on my iPad. Instead, I have to figure out how each separate app uploads files — and I have to upload the same file separately to different apps if I want to view it in different apps. This seems wasteful of both user time and space on the device.
- The rollout of Final Cut Pro X and the lack of support for FCP 7 makes no sense to me as a pro user. I’ve stuck with FCP 7, like every other filmmaker I know because FCP 7 has all the features I need and because I have fifteen years of edited films that I CANNOT OPEN with FCP X. But I know eventually Apple will release an OS that I have to upgrade to in order to do my other work that isn’t compatible with FCP 7. And that’s going to be a terrible day. The writing is already on the wall — since upgrading to Yosemite, I can’t export from FCP 7 to QuickTime. I have to export via Compressor — which works, so at least there’s a workaround. But it’s a sign of things to come, and I don’t like it.
- Apple hardware has become increasingly difficult to fix/upgrade at home. I was pretty easily able to upgrade many parts of my old Pismo or even my black Macbook back in the day. Much more difficult to do anything with any current hardware.
- Searching in the Apple Mail program is a disaster. I admit — I have a HUGE number of emails in my program. But doesn’t everyone? For about a year now, using the search function to find anything in Mail frequently takes up to a minute. Since upgrading to Yosemite, it’s improved for me a bit. But it still can take many long seconds to complete a search. And sometimes it doesn’t complete the search ever — I have to clear out the search terms and try again to get a response.
- I’ve had similar problems just using the Finder to search my computer. Searches used to be instantaneous. Now they can take a few seconds or what feels like a full minute.
- Image Capture fails if I’ve kept it open and done other things between sets of scans. Upon returning to do a second set of scans, it typically loses its connection to the scanner and sometimes the entire computer has to be restarted for it to recognize it again.
- For the first time ever, Preview started giving me trouble, taking forever to open and scroll through a document that was only 25 mb in size. This happened after I upgraded to Yosemite and after I’d been working with a pdf with fields you could fill in. I’ve finished what I needed to do with that document and haven’t had trouble again.
- Every time I start up my computer, I get a message saying Text Expander wants to open up System Preferences so I can give it permission to work on my computer. I have already given Text Expander permission. But this dialogue box comes up anyway.
- Mac Pro frequently doesn’t recognize USB drives it recognized moments before. The drive in question is a Lexar USB 3.0 drive.
I’ll update this post as I discover/remember additional problems.